SC Broadband (SCUTA) Bylaws
Amended and Restated Bylaws of South Central Utah Telephone Association dba SC Broadband
SC Broadband (SCUTA) Tariff
Schedule of Rates and Charges together with Rules and Regulations applicable to the Telephone Service provide in the territory served by the South Central Utah Telephone Association dba SC Broadband. Service rates are established by the Board of Directors.
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Acceptable Use Policy
This Acceptable Use Policy (AUP) is in addition to SC Broadband’s Terms of Service and together the documents constitute the “Agreement” between SC Broadband (“SC Broadband” or “our”) and the customer (“you” or” your”). By using SC Broadband’s Internet Services and related services (collectively, the “Services”), you agree to the AUP terms.
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Net Neutrality Policy
- SC Broadband practices net neutrality.
- SC Broadband is committed to ensuring its customers an Internet service that does not discriminate from legal content.
- SC Broadband will not favor or prioritize any lawful Internet content or applications over others, while ensuring network security and integrity.
- SC Broadband does not block, discriminate against, impair, or degrade the ability of our customers to use Internet services to access, use, send, post, receive or offer any lawful content, device, service, or applications through the Internet.
- SC Broadband does not offer a paid priority service for customers to favor traffic over another’s.
- SC Broadband is committed to maintaining an open broadband service that allows our customers to freely use the Internet in a lawful manner that complies with our Acceptable Use Policy and Terms of Service.
Privacy Policy
At SC Broadband, we take our customer’s privacy very seriously. We are committed to safeguarding your privacy whether you are browsing our web site, purchasing products and services from us through our on-line ordering website, discussing billing issues with our customer service representatives, or using our facilities for your communications needs (“Services”). Our Privacy Policy details our commitment to protect your information and the limited manner in which we will use that information to provide you our Services.
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Non-Discrimination Statement
In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, religion, age, disability (Not all prohibited bases apply to all programs.)
To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, SW, Washington, DC 20250-9410, or call (202) 720-5964 (voice or TDD). USDA is an equal opportunity provider and employer.
Consumer Rights and Responsibilities
The Utah Public Service Commission has established rules about telecommunications consumer/company relationships. These rules cover payment of bills, late charges, security deposits, handling complaints, service disconnections and other matters. These rules assure customers of certain rights and outline customer responsibilities.
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Customer Proprietary Network Information (CPNI)
What is CPNI?
Customer Proprietary Network Information (CPNI) is information that SC Broadband and other telecommunications carriers obtain when providing your telecommunications services to you. CPNI includes the types of telecommunications services you currently purchase, how you use them, and the billing information related to those services, including items such as the types of local, long distance and wireless telecommunications services that you have purchased and your calling details. Your telephone number, name and address are not considered CPNI.
Use and Disclosure of CPNI
We use your CPNI to offer you additional services of the type you already purchase from SC Broadband. We also may use your CPNI to offer you products and services, packages, discounts and promotions from SC Broadband, such as internet and long distance, which may be different from the types of services you already purchase.
SC Broadband uses technology and security features and strict policy guidelines to safeguard the privacy of CPNI and protect it from unauthorized access or improper use. SC Broadband does not disclose CPNI outside of the SC Broadband companies or their agents without customer consent except as required or allowed by law. When SC Broadband uses third parties to perform services on its behalf that require the use of CPNI, SC Broadband requires that they protect CPNI consistent with this privacy policy. SC Broadband does not sell CPNI to unaffiliated third parties.
Restricting our use of your CPNI
If you wish to restrict our use of your CPNI for marketing purposes, you may contact our Customer Service Team at (435) 263-0000. Restricting our use of your CPNI for marketing purposes will not affect the provision of any SC Broadband products or services to which you subscribe, nor will it eliminate all types of SC Broadband marketing contacts.
Digital Millennium Copyright Act (DMCA) Policy
SC Broadband respects the intellectual property rights of others and desires to comply with the Digital Millennial Copyright Act (DMCA). SC Broadband’s Acceptable Use Policy prohibits the use of any service for activity that violates federal, state, local, or international law. To assist in the prevention of copyright infringement, SC Broadband has designated an agent and provides a process for receiving notification of claimed infringement.
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Internet Terms of Service
These Internet Terms of Service are in addition to SC Broadband’s Acceptable Use Policy and together the documents constitute the “Agreement” between SC Broadband (“SC Broadband” or “our”) and the customer (“you” or “your”). By using SC Broadband’s Internet Services and related services (collectively, the “Services”), you agree to these terms.
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DSL Service Guide
The DSL Service Guide reviews and includes regulations, rates, and charges applying to the provision of DSL for customers of South Central Utah Telephone Association, Inc. dba SC Broadband. This guide does not include Internet Access, Content, or any connections Beyond the Company’s central office.
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Hosted PBX Terms of Service
These Hosted PBX Terms of Service are in addition to SC Broadband’s Acceptable Use Policy and together the documents constitute the “Agreement” between SC Broadband (“SC Broadband” or “our”) and the customer (“you” or” your”). By using SC Broadband’s Hosted PBX Phone System and related services (collectively, the “Services”), you agree to these terms.
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Managed WiFi Terms of Service
These Managed WiFi Terms of Service are in addition to SC Broadband’s Acceptable Use Policy and together the documents constitute the “Agreement” between SC Broadband (“SC Broadband” or “our”) and the customer (“you” or” your”). By using SC Broadband’s Managed WiFi and related services (collectively, the “Services”), you agree to these terms.
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Fiber Battery Backup Notice
To avoid a disruption of home voice service during a power outage – and to maintain the ability to connect to 911 emergency services – SC Broadband provides you with a battery for the backup power for your residential voice telephone service at the time of the initial installation at no additional cost.
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Service Promotion Terms & Conditions
These Service Promotion Terms & Conditions are in addition to SC Broadband’s Internet Terms of Service and Acceptable Use Policy. Together these documents constitute the “Agreement” between SC Broadband (“SC Broadband” or “our”) and the customer (“you” or “your”). By using SC Broadband’s Internet Services and related services (collectively, the “Services”), you agree to these terms.
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Service Promotion Terms & Conditions – Cedar City, UT
These Service Promotion Terms & Conditions are in addition to SC Broadband’s Internet Terms of Service and Acceptable Use Policy. Together these documents constitute the “Agreement” between SC Broadband (“SC Broadband” or “our”) and the customer (“you” or “your”). By using SC Broadband’s Internet Services and related services (collectively, the “Services”), you agree to these terms.
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Microsoft 365 Customer Agreement
SC Broadband is a certified reseller of Microsoft 365 services. By using Microsoft 365 services through SCC, you agree to Microsoft’s Terms and Conditions.
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Broadband Fact Labels
In compliance with new FCC regulations, all broadband providers are required to present detailed information in a standardized label format, facilitating comparison shopping for both fixed and mobile broadband services. We are committed to providing customers with these important details.
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