IMPORTANT NOTICE:

SC Broadband Email Service Will End on January 2, 2025

We want to inform you that SC Broadband will be discontinuing Email service and the Webmail portal website for customers on January 2, 2025. If you have an email account with SC Broadband, your email account with us will no longer accept new emails and the Webmail portal will cease to be available after that date.

We understand that email is a vital communication platform and we do not take this decision to end email service lightly. That's why we are providing ample notification to make this change less impactful. We've also sent notices and additional guidance to the affected email accounts to assist you during this transition period.

For step-by-step guides and answers to common questions, we've provided an Email User Transition Guide at emailguide.scbroadband.com. Our Technical Support Team is also available to help with backing up old emails and transitioning to your new account. Please call 435-263-0000 or email techsupport@scbroadband.com any time you need assistance.

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View the Email User Transition Guide

Frequently Asked Questions

Following below are support solutions and links to reference guides and Frequently Asked Questions. You may also call our office at 435-263-0000. If you prefer to email us your question, click the button below and fill out the online form with your question.

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Frequently Asked Questions

The Frequently Asked Questions below are here to make things simple. Select the section that best fits your needs: Billing & General Questions, Internet, Ultimate WiFi, or Voice & Phone. FAQs give a clear next step in plain language.

Everything here reflects how SC Broadband actually delivers service in your area. It’s real information, not generic tech talk. Review the frequently asked questions, or FAQs, that match your issue and proceed at your own pace. Our job is to keep you connected and confident in the service you pay for.

Billing & General Questions

Internet

Ultimate WiFi

Voice & Phone

You pay for access to the internet. You deserve to know how it works. You’ve seen the answers for Billing and General Questions, Internet, Ultimate WiFi, and Voice and Phone. Each FAQ in this list comes from real situations our customers run into, and how SC Broadband handles them.

The point of these Frequently Asked Questions is simple. No surprises on the bill, mystery around install timing, or guessing why the internet acts up in one room but not another.

Save this page so when you have questions, you will also have answers. These FAQs will keep getting better as we keep learning.