Business Digital Voice

Our Digital Voice solution enables your business to reduce costs, keep your existing phone system and simplify IT management by combining voice over a single internet connection. With digital voice, you purchase only the lines you need based on the maximum number of concurrent calls your business requires.

Hosted Voice Systems

Our hosted solution allows you to grow your business without major equipment expense or on-site storage and maintenance. You can also easily manage calls and voicemails with a click of a mouse and address customer needs from anywhere. We provide flexible and scalable solutions and access to enterprise-level features all supported by our local and friendly technicians. Hosted PBX features include:

  • Group features such as auto attendant, hunt groups, hold music and caller ID (no LDAP).
  • End user portal to customize features such as find me/follow me, call forwarding, contact management, voice mail preferences and much more.
  • Click-to-call functionality and call logs so employees can manage calls directly from their desktop.
  • Retrieve voice-mail messages through your phone, by email, or through the user portal (unified messaging).
  • Each seat provides an extension and a local exchange telephone number.
  • Unlimited local calling.
  • Long distance packages to fit each customer’s needs.
  • Individual handsets and conference phones from Polycom and Cisco.

Business Voicemail Plans

Our plans, starting at $7.95/month, all include:

  • Call Answering

  • Greetings

  • Message Retention

  • Message Forwarding

  • Multi-Phone Notification

  • Direct Dial/Auto Callback

Business Long Distance Plans

  • Unlimited Long Distance – $70/month

  • 10 Cents/Minute – With a $7.95 monthly minimum

  • 17 Cents/Minute – With a $1.50 monthly minimum

*Applicable for voice calls in the 48 contiguous states. Not applicable for Internet, auto-dial, or data activity. Extended domestic (Alaska, Hawaii, Guam, Puerto Rico, U.S. Virgin Islands), calling card, and international long distance calls are charged at current applicable per-minute rates (see below). Charges that contribute to the monthly minimum include, but are not limited to, all domestic, extended domestic, and International long distance calls and calling card calls. Unlimited is defined as 1,000 minutes – all minutes above this are rated at 10¢/minute. Calls are rated at 60 second increments and rounded up. Equipment, installation, taxes, and other applicable charges may apply and prices are subject to change without prior notice. There is a Business Additional Line fee of $1.50 per each additional line (Unlimited not included).

Cloud-Based Call Recording Solutions

  • 30-Day
  • Audio Call Recording
  • File integrity check
  • Call notes
  • Tags/categories
  • Basic call reporting
  • Role-based access control
  • AES 256-bit file encryption
  • Branded web portal (global)
  • 90-Day
  • Live monitoring
  • Audit trail
  • On-demand recording
    with look-back technology
  • Branded web portal (per tenant)
  • 1-Year
  • Agent evaluation (score cards)
  • Speech-to-text transcription
    + Sentiments analysis
    (200 minutes/month)
  • Pause/resume recording
    (PCI compliance)
  • Single-Sign On (SAML 2.0)
  • Unlimited
    audio storage
    60-day screen storage
  • Screen recording
  • Speech-to-text transcription
    + Sentiments analysis
    (500 minutes/month)
  • Salesforce integration
  • Custom fields

Our Business Solutions Specialists

Todd Benson
Todd BensonBusiness & Enterprise Sales | 435-263-0759
Todd is a highly driven sales professional with over 16 years of experience in sales operations, enterprise level business to business sales, management and training. Since 2009, he has worked tirelessly to facilitate the rapid expansion of south central Utah’s and Cedar City’s fiber optic network. Todd received his Business Administration degree from Southern Utah University and looks forward to working with you.
Bret Hansen
Bret HansenBusiness & Enterprise Sales | 435-263-0747
With 8 years at SC Broadband, Bret Hansen has exceled in positions of construction, fiber, and hosted phone installations for both homes and businesses. His knack for identifying customer needs ensures tailored solutions every time. Originally from Beaver, UT, Bret understands the importance of community. His commitment to personal connections extends beyond the office, as he enjoys competitive softball, golfing, and hunting. Connect with Bret today for tailored solutions and personalized service.