IMPORTANT NOTICE:

SC Broadband Email Service Will End on January 2, 2025

We want to inform you that SC Broadband will be discontinuing Email service and the Webmail portal website for customers on January 2, 2025. If you have an email account with SC Broadband, your email account with us will no longer accept new emails and the Webmail portal will cease to be available after that date.

We understand that email is a vital communication platform and we do not take this decision to end email service lightly. That's why we are providing ample notification to make this change less impactful. We've also sent notices and additional guidance to the affected email accounts to assist you during this transition period.

For step-by-step guides and answers to common questions, we've provided an Email User Transition Guide at emailguide.scbroadband.com. Our Technical Support Team is also available to help with backing up old emails and transitioning to your new account. Please call 435-263-0000 or email techsupport@scbroadband.com any time you need assistance.

View the Email User Transition Guide

The Power of Fiber Optic Internet

THE FUTURE IS FIBER OPTICS

Fiber will transform the way SC Broadband delivers your service and provide you with significantly improved choices. We are expanding our fiber optic network for a number of reasons including:

  1. SPEED – Bandwidth up to 1 Gbps (that’s 1000 Mbps!) with affordable pricing.
  2. VALUE – Increases your home’s resale value by $5000+.
  3. RELIABILITY – More consistent connection critical for rural areas.
  4. LONGEVITY – “Future proof” infrastructure is more easily upgraded.
  5. SECURITY – Private connection that is more difficult to hack or intercept.

WHAT IS FIBER-TO-THE-HOME (FTTH)?

Optical fiber is a hair-thin strand of glass, specially designed to transmit light pulses. Fiber uses light instead of electricity to carry a signal. It is unique because it can carry high bandwidth signals over long distances at greater speeds without degradation. It can provide those signals simultaneously in both directions, upload and download. Fiber to the home (FTTH) is the delivery of a communications and entertainment services over optical fiber from SC Broadband operating equipment all the way to your home or business, replacing the existing copper infrastructure.

HOW DOES BANDWIDTH WORK?

Think of bandwidth like a freeway filled with cars traveling the same speed. To get more cars (your data) to the desired destination (your computer or device), you need a wider freeway (more bandwidth). Let’s say 1 Mbps is the equivalent to a 1 lane freeway and that you are trying to download an image, which is 5 Mbps in size. If you have bandwidth of 1 Mbps (1 lane freeway) it would take you roughly 5 seconds to download the image. If you have a 5 Mbps (bandwidth) connection, or a 5 lane freeway, that same image will take 1 second to download.

More bandwidth means that you’ll receive more data at the same time. In this example, you can download 5 images with the wider bandwidth in the same time you could download 1 with the narrower bandwidth. Now imagine what you could do with 1 Gig – 1000 Mbps of bandwidth!

DO I NEED A GIGABIT OF BANDWIDTH?

When is the last time you counted all of the internet-connected devices in your home? Think beyond just your computer, laptop, tablet, and smartphone. Many of us now have smart TVs, smart home hubs like Google Home and Amazon Echo, video baby monitors, smart appliances, and IP security cameras, just to name a few. If you have children, the number of devices – and the strain it can put on your WiFi – grows exponentially.

Increasingly, consumers are using their Internet connections to view movies and television programs from content providers like Netflix, Hulu, and Amazon, in addition to a number of websites like YouTube and Facebook that provide video. Did you know one HD movie takes up as much bandwidth as 35,000 web pages!

In the meantime, a growing number of companies are offering “software as a service,” meaning you subscribe to applications over the web, rather than install them on your own computer. These “cloud computing” applications are now available for word processing, emailing, file backup, and a host of business and personal services.

A Gigabit Internet plan can handle all of these tasks and the myriad of devices in your home. Even a 15 Mbps connection can buffer if you’re watching HD streaming video on multiple devices. Speak to one of our Customer Service representatives now about upgrading to MyFi Gig Internet.

WHAT’S IN A FIBER OPTIC CABLE?

The most common fiber cables are made of 5 layers:

  1. Core – The first and most important layer is the core. The core is made up of thousands of glass tubes bundled together and supported by a central strength element (e.g. a metal rod).
  2. Cladding – The second layer of a fiber optic cable is the protective sheath called cladding. This increases the core’s total internal reflection to prevent data loss.
  3. Plastic Coating – Plastic coating is wrapped around the fiber optic cable to reinforce the core and cladding for the third layer.
  4. Strengthening Fibers – The fourth layer of the cable is made of strengthening fibers for added support.
  5. Cable Jacket – Finally, the layers are wrapped in a cable jacket to protect against elements. This outer layer is found on every cable and wire.

HOW DO FIBER OPTICS TRANSMIT DATA?

Your data signals go through three steps when being transmitted by fiber optics. Let’s take a liking a post on Facebook for example:

Stage 1:

After clicking “like” on your friend’s witty post, that action becomes an electric data signal sent to your internet transmitter. The transmitter then converts the data into a light signal by changing its pulse and intensity.

Stage 2:

Light signals travelling long distances pass through regenerators along the way that give boosts to avoid attenuation (loss of signal strength).

Stage 3:

Thanks to the boosts, the strong signal arrives at the destination attenuation-free. The destination’s transmitter receives the signal and decodes it back to digital format to complete the transmission. You have officially liked that Facebook post!

For More Information on Our Fiber Projects

Please feel free to contact Todd or Terrance regarding our fiber network and construction projects. They can be reached at 435-708-2988.