IMPORTANT NOTICE:

SC Broadband Email Service Will End on January 2, 2025

We want to inform you that SC Broadband will be discontinuing Email service and the Webmail portal website for customers on January 2, 2025. If you have an email account with SC Broadband, your email account with us will no longer accept new emails and the Webmail portal will cease to be available after that date.

We understand that email is a vital communication platform and we do not take this decision to end email service lightly. That's why we are providing ample notification to make this change less impactful. We've also sent notices and additional guidance to the affected email accounts to assist you during this transition period.

For step-by-step guides and answers to common questions, we've provided an Email User Transition Guide at emailguide.scbroadband.com. Our Technical Support Team is also available to help with backing up old emails and transitioning to your new account. Please call 435-263-0000 or email techsupport@scbroadband.com any time you need assistance.

View the Email User Transition Guide

Small Cities, Big Targets: Combating Municipal Cyberattacks 

Cybercriminals aren’t skipping small cities. They’re targeting them. Attacks on U.S. municipalities caused an estimated $623.7 million in damage, crippling city services, draining local budgets, and shaking public trust.

Think your city is too small for an attack?

Cybercriminals aren’t skipping small cities. They’re targeting them. In 2021 alone, ransomware attacks on U.S. municipalities caused an estimated $623.7 million in damage, crippling city services, draining local budgets, and shaking public trust.

This is not a hypothetical threat. Attacks are happening across the country, and smaller cities are getting hit the hardest. In this article, you’ll learn why municipalities are being targeted, how much these breaches actually cost, and what small cities can do today to build cost-effective cyber defenses.

Why Small Cities Are Prime Targets

Hackers don’t waste time on hardened targets. They go after vulnerable ones, and local governments fit the profile: 

  • Legacy systems that haven’t been patched in months or years
  • Lean IT teams unable to monitor or remediate in real time
  • Tiny budgets that limit investment in endpoint security, training, or audits
  • No cyber insurance leave recovery costs directly on taxpayers
  • Untrained employees make phishing attacks highly effective 

Cybercriminals don’t need complex exploits. They just need one overlooked update or one staffer who clicks the wrong link. 


Think cyberattacks only hit big cities? Think again.

In June 2023, West Jordan City, Utah was targeted by hackers demanding hundreds of thousands in ransom. City officials refused to pay, relying on cybersecurity insurance instead.


The Real-World Cost of Municipal Cyberattacks 

The financial repercussions of ransomware attacks on small cities are both significant and well-documented: 

Garfield County, Utah (2019):

Paid a ransom in Bitcoin when an unnamed government employee clicked on a phishing email that crippled access to files, phones and systems and stole numerous county offices’ data.

Lake City, Florida (2019):

Paid $460,000 in Bitcoin after ransomware shut down critical city systems and disrupted emergency services.

Huber Heights, Ohio (2023):

Allocated $450,000 to fund upgrades to the city’s cyber network following a $350,000 ransomware attack that disrupted zoning, finance, utilities, HR, and other city divisions.

Average Ransomware Downtime:

Ransomware typically disables city systems for 7.3 days, costing roughly $64,645 each day offline.

These incidents show that no municipality is too small to be targeted. A breach doesn’t just knock systems offline—it reroutes funding, delays services, and invites scrutiny from voters, vendors, and regulators. 

How to Fortify Your City Without Breaking the Budget 

Enhancing cybersecurity doesn’t require massive spending. Strategic action reduces risk fast and affordably. By taking these steps, your city can dramatically reduce exposure, protect infrastructure, and maintain public trust. 

1

 Regularly Update and Patch Systems 

Unpatched software remains one of the most exploited entry points for attackers. 

Action Steps: 

  • Automate updates across all city-owned systems and applications 
  • Conduct routine vulnerability assessments and prioritize remediation  
2

Conduct Comprehensive Employee Training 

Human error remains the top cause of cyber breaches. 

Action Steps: 

  • Run phishing simulations to test and improve resilience
  • Require mandatory cybersecurity awareness training for all employees 
3

Develop a Robust Incident Response Plan 

Without a clear plan, your response will be slow, inconsistent, and costly. 

Action Steps: 

  • Form a cross-functional cyber incident response team 
  • Define and document containment, eradication, and recovery protocols 
4

Perform Regular Security Audits 

Security isn’t set-and-forget. It needs constant validation. 

Action Steps: 

  • Review access controls and admin privileges monthly 
  • Evaluate current tools and update as threats evolve 
5

Leverage External Expertise 

Most small cities don’t have, and don’t need, a full-time security team. 

Action Steps: 

  • Engage a Managed Service Provider (MSP) for monitoring and alerts 
  • Apply for cybersecurity grants available to municipalities at state and federal levels 

Think your city is too small for an attack?

That’s exactly what makes it a target. 


What Happens If You Wait 

Worst case? Cities that wait get held hostage to massive ransoms just to regain control of their own services. Cyberattacks aren’t one-off events. They’re part of an illicit, profitable business model. If you’re not actively defending your systems, someone is already probing them.  

Don’t wait until your city’s systems are paralyzed. Our cybersecurity services provide affordable protection tailored for small cities. Contact or call us today for a Free Municipal Cybersecurity Risk Assessment!