SC Broadband Email Service Will End on January 2, 2025
We want to inform you that SC Broadband will be discontinuing Email service and the Webmail portal website for customers on January 2, 2025. If you have an email account with SC Broadband, your email account with us will no longer accept new emails and the Webmail portal will cease to be available after that date.
We understand that email is a vital communication platform and we do not take this decision to end email service lightly. That's why we are providing ample notification to make this change less impactful. We've also sent notices and additional guidance to the affected email accounts to assist you during this transition period.
For step-by-step guides and answers to common questions, we've provided an Email User Transition Guide at emailguide.scbroadband.com. Our Technical Support Team is also available to help with backing up old emails and transitioning to your new account. Please call 435-263-0000 or email techsupport@scbroadband.com any time you need assistance.
Small business, big ambition. The wrong IT partner turns momentum into friction.
Most small businesses hire a managed service provider (MSP) to fix IT problems—not fuel business growth. But when infrastructure expands, teams grow, and operational demands accelerate, an MSP built for maintenance becomes a bottleneck. You need an MSP built to scale.
Most U.S. businesses are too small to afford in-house IT leadership. That turns your MSP into a strategic dependency. If that partner can’t scale with you, the consequences hit every department fast.
Ransomware’s New Normal
Growth doesn’t expose weaknesses. It amplifies them.
Most MSPs are built to respond, not to anticipate. When you add locations, onboard teams, or launch new platforms, their model breaks down. They’re stuck in ticket mode, scrambling after you, not running beside you.
Here’s what that really means:
Critical launches stall because IT can’t keep pace
Staff wait for access, lose hours, and build their own workarounds
Compliance gaps emerge when it’s too late to fix them
without an MSP built to scale, you don’t just lose time. You lose advantage. Every workaround your team builds is a symptom of an MSP who can’t scale at your speed. The result? Growth slows. Friction climbs. And IT becomes a liability, not a lever.
Still waiting for your MSP to “catch up” to your growth?
Most MSPs fix what’s broken, leaving the real threats untouched.
If your IT partner is stuck in ticket mode, they only take action after you open a ticket. No monitoring. No anticipation. Just a help desk waiting for you to report the problem before doing anything at all. Issues sit in a queue, waiting for approval, while your business waits in line. Opportunity gets wasted, problems pile up, and by the time you get a response, you’re already behind.
Here’s the fallout:
Security failures that show up only after a breach
Compliance risks that go unflagged until audit season
Growth plans derailed by unseen IT mismatches
Your people invent workarounds, wasting hours and introducing more risk
As reporting rules tighten, the costof “just enough” IT goes up. If your provider can’t see around corners, you’ll pay for it—one slow quarter, one missed opportunity at a time.Companies that don’t put IT at the center of their growth strategy move 23% slower than those that do.
What Scalable MSP Support Actually Looks Like
Scalable IT support means your growth plans don’t wait for your IT partner to catch up. An MSP built to scale is proactive, built for change, and engineered to deliver these outcomes:
Operational Transitions Without Downtime
With scalable support, expansion happens smoothly. Offices open, teams onboard, and new platforms launch on schedule. Credentials and hardware are ready on day one. No lost productivity, no scrambling, no delays. Work starts when it should, and growth never pauses.
What breaks without this:
New employees can’t start on day one
Deployments run weeks behind schedule
Revenue initiatives get delayed by backend confusion
Workforce Productivity That Doesn’t Depend on Help Desk Hours
A strong MSP keeps IT out of the way. Tools work, permissions are set, and small issues resolve instantly. Staff stay focused on their real work, not waiting on access or support tickets. Progress is steady, and no one wastes time inventing workarounds.
What breaks without this:
Users repeat the same fixes weekly
Internal teams build unauthorized workarounds
Time spent waiting becomes routine
Risk Visibility Tied to Business Impact—Not Jargon
You always know where you stand. Risk reports are clear and focused on real business threats, not technical noise. Leadership sees problems before they become crises and plans with confidence.
What breaks without this:
Security gaps remain unquantified and unresolved
Compliance actions get postponed or missed
Leadership can’t factor IT into planning
Infrastructure Decisions Made Before Things Break
Upgrades, patches, and replacements happen ahead of problems. Systems stay healthy, outages are avoided, and no one is caught off guard. Everything is maintained and planned, not improvised in a rush.
What breaks without this:
Critical devices fail during peak periods
Software hits end-of-life silently
Vulnerabilities get patched after they’re exploited
Growth doesn’t wait. Neither should your MSP.
If your MSP is stuck in reactive mode—ticket-based, jargon-heavy, slow to adapt—your business pays for it.
If Your IT Is in Ticket Mode, You’re Already Behind
Your IT provider doesn’t need to forecast your market. But they do need to ensure infrastructure, endpoints, and support systems scale when you do. Anything less becomes a liability.
If you’re still stuck in ticket queues and IT jargon, you’re paying for support that slows you down. Growth is a race. Your MSP should run ahead, not drag behind. If your provider still operates like a break/fix shop, you’re not protected. You’re exposed. Get your FREE SC Network Solutions IT Alignment Review now.
