SC Broadband Email Service Will End on January 2, 2025
We want to inform you that SC Broadband will be discontinuing Email service and the Webmail portal website for customers on January 2, 2025. If you have an email account with SC Broadband, your email account with us will no longer accept new emails and the Webmail portal will cease to be available after that date.
We understand that email is a vital communication platform and we do not take this decision to end email service lightly. That's why we are providing ample notification to make this change less impactful. We've also sent notices and additional guidance to the affected email accounts to assist you during this transition period.
For step-by-step guides and answers to common questions, we've provided an Email User Transition Guide at emailguide.scbroadband.com. Our Technical Support Team is also available to help with backing up old emails and transitioning to your new account. Please call 435-263-0000 or email techsupport@scbroadband.com any time you need assistance.
Think of Managed Detection and Response (MDR) as a 24/7 cybersecurity watchtower for your business. During EDR, security experts continuously monitor your network, computers, and systems to spot threats, hackers, malware, or suspicious behavior early.
What is Endpoint Detection & Response
Endpoint Detection & Response (EDR) offers continuous visibility and a repeatable process for managing significant events by integrating monitoring technology with expert human oversight from a dedicated Security Operations Center (SOC). As a component of MDR, EDR ensures that alerts are thoroughly investigated, threat scope is confirmed, and swift action is taken to contain threats, preventing potential downtime or data loss.
What is 24/7 Security Operations Center Monitoring
Our dedicated 24/7 Security Operations Center continuously monitors all activity, including logins, privilege changes, data movement, and processes. This round-the-clock coverage, including nights, weekends, and holidays, significantly limits the window of opportunity for intruders and minimizes dwell time. Our analysts diligently correlate activity across all endpoints and servers, accurately verifying genuine threats and focusing their efforts on events requiring a response, rather than extraneous noise.
How Managed Detection and Response Works
The team inside our 24/7 Security Operations Center is responsible for validating signals, clearing false positives, and documenting incidents. In cases of real risk, they contain the threat and escalate with actionable next steps. Managed Detection and Response ensures you receive concise summaries detailing risk, incidents, actions taken, and recommended follow-up. Simply put, MDR keeps your team focused—and your business moving
MDR coverage includes:
MDR coverage includes endpoints and servers: suspicious processes, unauthorized tools, privilege escalation, and persistent changes.
It monitors user activity and access: unusual logins, repeated failures, new devices or locations, and off-hours access.
It reviews network traffic and logs: lateral movement, command-and-control beacons, unexpected data movement, and unknown destinations.
It inspects suspicious files and behavior: ransomware patterns, risky macros, script abuse, unexpected encryption, and file changes.
Why MDR Matters
Cyber attackers operate around the clock. So, our 24/7 Security Operations Center (SOC) monitoring, integrated with Endpoint Detection & Response, provides continuous coverage to protect your business. We effectively catch threats that automated tools might miss, rapidly confirm potential risks, and contain threats before they escalate into breaches. That way, you experience fewer disruptions, better security outcomes, and peace of mind.
