The Fiber Installation Process at a Glance
We work hard to make sure every phase of our Fiber Installation Process is done the right way so you get a reliable connection and a smooth experience. A network this strong takes time to build.
Step 1: Mainline Construction
SC Broadband’s mainline fiber crew installs the main fiber line along your street. This fiber installation process can be aerial or buried. It’s always exciting to see the trucks and equipment, but this is just the start. A few more steps remain before the installation is complete.
The fiber mainline carries sets of thin strands of glass, which are bundled inside cables. These Fiber Cables power everything we rely on today: Internet access, video calls, banking, streaming, and more.
Step 2: Fiber Splicing
Once the mainline is in place, a splicing crew connects the fiber that will serve your home or business. These fiber-optic lines move data at the speed of light across cities, continents, and even oceans. Mostly invisible, fiber is the backbone that keeps the modern world running.
This step prepares the connection that eventually reaches your home.
Step 3: Fiber “Drop” To Your Home

Next, our drop crew runs a fiber “drop” line directly to your home. This line can be aerial or buried. Depending on your drop location, our crew will locate and paint utility lines before beginning any work. You’ll see white marks showing the planned route for your SC Broadband fiber line as part of the installation process.
If you’re not home at the time, we’ll call, text, and leave a door hanger, so you know to contact us.
Step 4: Home Installation
Once your home’s fiber line is complete, our Dispatch Team will contact you to schedule your installation. During your appointment, our technicians check your setup and install equipment to deliver the ultimate whole-home Wif and internet experience. Just like that, your fiber installation process is complete.
If you have any questions about SC Broadband Gig Fiber Internet, contact our Customer Service Team at 435-263-0000 or customerservice@scbroadband.com

